Rates and Charges

3/4 inch meter  - $21.18 first 1000 gallons

1 inch meter     - $56.14 first 5000 gallons

2 inch meter     - $230.94 first 25,000 gallons

All water used over the minimum is $8.74 per 1000 gallons

3% school tax on all accounts

6% state tax on all business accounts

Online Bill Pay Convenience Fees:

Credit or Debit card - $2.95 per transaction

eCheck - $2.00

Any online transaction over $150.00 will be charged 2.95% of the total amount of your water bill. 

Whitley County 911 Fee - $3.00

We do not give discounted rates for filling swimming pools.

     All water bills are due by 4:00 PM on the 10th day of each month. A 10% penalty is added on any unpaid balance after 4:00 pm on the 10th day of each month.   If you are using the Online Bill Pay you must allow 2 - 3 business days for your transaction to be processed. If your account is set up to pay through Electronic Bank Draft do not pay online. If you wish to discontinue Electronic Bank Draft you must provide this request in writing.


     Beginning January 1, 2015 tap fees will be $800.00 per 3/4" tap.  1" and 2" taps are at actual cost with an $800.00 minimum. All new services must get a Plumbing Construction Permit from the Whitley County Health Department. You can apply for a permit on Friday's from 8:00 AM to 9:30 AM. You may call  (606) 549-8881 for more information.


     All new customers must come into the office, fill out a Contract For Water Service and provide a valid photo ID.  Once you are established as a customer, any changes you wish to make to your account must be submitted to us in writing by the account holder and photo ID provided.  Once you are established as a customer, if your water is disconnected for any reason, only the person who's name is on the account can have service re-connected after paying the delinquent balance in full and a $25.00 reconnect fee. You must come into the office and have your photo ID.  Online payment of your water bill is not an option if your service has been disconnected or is in the process of being disconnected. The account holder must come into the office with their photo ID. 

Effective July 1, 2016 a monthly fee of $3.00 will be added to every active water meter for Whitley County 911 service. (Whitley County Ordinance 2016-02)

Effective January 1, 2017 Meter Deposits will be $110.00

Meter Deposit $110.00
Service Charge $15.00
Returned Check Fee $25.00
Returned Bank Draft Fee $25.00

Meter Test Request $25.00
Reconnect Fee $25.00
Returned Credit Card Payment $25.00