To start service, you will need to come into the office with a photo ID, sign a contract, and pay the meter deposit with a service charge fee. Meter Deposits are $110.00 & service charges are $15.00, for a total of $125.00.
Tap fees are currently $800.00.
Late fees apply on the 10th of the month at 4pm. The penalty is a 10% fee applied to your bill.
Cut offs are done on the 20th of the month. If your water is cut-off, there is a $25.00 reconnect fee, the water bill plus the reconnect fee must be paid in order to turn your water back on.
We accept cash, checks, money orders, and credit cards (except American Express).
If you need to change your address, phone number, email, or general contact information, please reach out to our office at (606) 528-0222.
Deposits are refundable if your account is in good standing after 1 year from the start of your service.
Call Kentucky811 at 800-752-6007 before you dig or go to www.kentucky811.org and enter a request. KY811 will notify us to come out and mark the lines.